About Prints

Photos by Claire utilizes FinerWorks, a division of FinerWorks Media, LLC., in San Antonio, Texas for Third-Party Services of Processing, Materials, and Shipping.

Fine Art Paper Prints – Using archival grade fine art papers, digital images are giclée printed with Canon Lucia inks (more archival than Epson Ultra Chrome inks) and 12 ink color systems.  Giclée (zhee-KLAY) is a new word, coined in 1991 by printmaker Jack Duganne for fine art and digital prints produced on inkjet printers. Giclée printing is one of the best print reproduction methods available. It is a process that uses a 12-color ink jet printer, acid-free papers, and pigment-based archival inks. This process ensures that a print will never degrade or yellow over time and allows a better longevity. Giclée printing allows the artist to provide a quality product for their customers that will never fade.

Print Borders – Unless otherwise stated, all images are printed with a one inch extra border to protect the print. Giclée prints will last for generations but they are as delicate as flowers and should be treated as such. Having a border gives one something to hold onto. Some fine art papers are more likely to show things like fingerprints or mishandling if touched on the printed area directly, so having that extra space helps alleviate the potential for damage.

Mounting – A backing board (Mount Board) protects a print from buckling and exposure to light and dirt and defines its edges. Using all archival, acid-free materials (i.e., mounting and mat boards, tapes and adhesives), the mounting process protects the printed image from exposure to contaminants that would cause staining or deterioration.

Archival Matting – Museum quality, acid-free, lignin-free, conservation-grade mat boards are digitally cut for precision.

Frames – Standard size and custom-made frames are produced from moldings supplied by the same companies found in custom frame shops.  Every framed print is delivered ready to hang.

GlazingTru Vue Premium Clear® Acrylic
The purpose of glazing is to provide protection against scuffing and direct contact to your print. Being shatter resistant and lightweight, clear acrylic (plexiglass) is a safe and common alternative to actual glass.

HD (High Definition) Metal Prints – Using the dye-sublimation process, a digital image is fused to the surface of ChromaLuxe® aluminum panels that have been coated with a white gloss base (to maximize color and contrast).  The final product has a high gloss surface that provides a metallic look while preserving the white points in the image. An HD Metal print provides a modern look when decorating a home or office and is delivered ready to hang,

HD Acrylic Prints – A digital Image is giclée printed on fine art paper “Satin Luster” using high resolution photo printers and is subsequently face mounted to ¼” thick non-glare acrylic panels to provide an ultra-modern and sleek display.  Hanging hardware (a float hanger) is installed in the form of a French Cleat which provides the effect of having a print float slightly offset from the wall.

Canvas Prints – Canvas Prints are giclée printed using some of the highest archival standards in the industry and, with the proper care, will last up to at least 150 years.  Although the process of giclée printing has only been around since the latter part of the last century, testing and research confirms that an archival giclée print can have a life-span of 200+ years.  Both Epson and Canon promote their inks as being resistant to fading over time.  The type of canvases primarily used by FinerWorks are poly-cotton blend canvases by Breathing Color – specially coated to receive the inks used by FinerWorks printers.  These canvases have an oxford weave that produce a natural canvas texture as favored by professional photographers.  Canvas papers also have their own priming or are also treated to accept the inks printed with.   All canvas prints are coated with an aqueous coating to help diminish the potential for smudging and scuffing and are delivered ready to hang.   

Packaging – For protection during shipment and subsequent safe storage, prints and print products are enclosed in clear plastic sleeves that are acid and lignin free and contain 10% recycled polypropylene.

Shipping – Shipping, to anywhere in the United States, is free.  For special shipping requirements, international shipping, or expedited shipping, please contact Photos by Claire prior to making your purchase.    Orders are shipped directly to the customer from FinerWorks via UPS, USPS, or FedEx.
 
Processing Time – That period of time from the date that FinerWorks receives an order from Photos by Claire to the date that the order has been completed and is ready to be shipped – can be anywhere between 3 to 5 Business Days, depending on the complexity of the order.

Transit Time – The average transit time is 5 Business Days. Various factors can affect actual delivery time, from weather to sorting delays within the shipping service network.

Turnaround Time (Processing Time + Transit Time ) – On the average, 5 to 10 Business Days.

Unhappy With Your Purchase? Please contact Photos by Claire! A 30 Day 100% Money Back Guarantee is offered if FinerWorks is contacted, via Photos by Claire, within 30 days of the date that FinerWorks received the original order – the customer’s print or print product will either replaced or monies refunded for any print or product that is deemed unsatisfactory by the customer.

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